# Notification settings

URL: https://www.openskyplanner.com/support/notifications
Tab: Setup
Category: Account
Updated: 2026-10-07

Choose which emails, push alerts and in-app notifications your household receives.

OpenSky can tell you when a student submits work, leaves a comment, or finishes a lesson, and tell students when you return work or reply. Each person in the household has their own settings.

## Changing notifications

1. Click the three dots "..." near your profile icon and go to **Settings**, then **Notifications** in the left nav.
2. Under **Notification settings for**, pick the person. Parents can edit anyone in the household; students see only themselves.
3. Turn events and delivery methods on or off.

![The Notifications settings page](https://opensky-public-images.s3.us-east-2.amazonaws.com/supportimages/setup/notifications-1.png)

## What to notify you about

For a parent:

- **Review & feedback** — **Submitted for review**, **Comment from your student**, **Grade added by your student**. On by default.
- **Progress updates** — **Lesson completed**, **Lesson skipped**, **Moved back to pending**, **File uploaded**. Off by default.

For a student:

- **Returned for revision**, **Comment from your parent** and **Grade added** are on by default. **File uploaded** is off.

## How to notify you

These apply to everything turned on above:

- **Email** — sent to your inbox.
- **In-app** — shown in the notification bell on the checklist.
- **Push** — sent to your phone through the OpenSky app. Push is set up from inside the app: open this page there and tap **Turn on push for this device**. If push is off at the device level, the page says so.

All three start on. If you turn all three off, OpenSky warns you that nothing will be delivered.

## Marketing

**Product news & tips** controls whether you get OpenSky's occasional product emails. It appears only on your own settings.

## Things to know

- Students who sign in with a one-time code have no email address, so their **Email** option shows **Unavailable**. In-app and push still work.
- Only students with their own sign-in appear in the person picker. See [Manage students](https://www.openskyplanner.com/support/manage-students).
- A parent can hide the notification bell from a student entirely with the **Notification bell** switch in the student's portal settings. See [Permissions](https://www.openskyplanner.com/support/permissions).

## Need more help?

Reach out any time at [support@openskyplanner.com](mailto:support@openskyplanner.com) and we will be happy to help.