Profile swap PIN

On a shared device, OpenSky lets you switch between the people in your household without signing out. A four-digit PIN guards every switch, so a student cannot wander into a parent's profile, or another student's.

Setting the PIN#

1. Click your profile icon and choose a student to change to. The first time you do this OpenSky will prompt you to create a pin.
2. Once a pin is created, click the student again to switch to them.
3. Enter the four-digit PIN.

Reset the pin#

1. Click the three dots '...' near your profile icon and go to Settings, then Billing & Passwords in the left nav.
2. Choose Change pin to reset to the pin to a new number

Only parents can set, change or remove a PIN. Each parent can have their own.

Switching profiles#

1. Click your profile icon and choose Switch profile.
2. Pick the person. Parents are listed first, then students.
3. Enter the parent PIN and click Switch.

You can also switch straight from a student's page with Log in as {Name}, or by hovering a student in the sidebar and clicking the arrow.

Things to know#

• Every switch needs the PIN, in both directions. Switching from a parent to a student asks for it too, so a student cannot switch back without you.
• No PIN, no switching. Until a parent sets one, a student who tries sees "Ask a parent to set a profile-switch PIN in account settings."
• Five wrong tries locks switching for 15 minutes.
• Profile switching is one of three ways to give a student access. The other two, email sign-in and a one-time code, put the student on their own device. See Manage students.

Need more help?#

Reach out any time at support@openskyplanner.com and we will be happy to help.